Population Action International

Incentive-Centered Design for supporting Monitoring and Evaluation of Work-in-progress

Intern: Elaine Engstrom

Code: PAI-01

Goal: To understand how SharePoint worksites can be designed to support/promote efficient effective and ongoing progress reporting by staff Incentive-Centered Design for supporting Monitoring and Evaluation of Work-in-progress - the ability to demonstrate progress toward its goals is a critically important factor for any organization but particularly for non-profits seeking to maximize impact and productivity and to satisfy funder requests for results. Enterprise Content Management systems have automated workflow and tasking features which may hold potential for more effectively and efficiently capturing and logging completed tasks and milestones that align with indicator tracking. Success however depends on the users' cooperation in adopting up-front tagging and workflow processes that could ultimately simplify the eventual progress reporting needs. If digital work environments are designed with the kind of synergies in mind that anticipate productive reuse of routine progress reporting incentives such as dramatically reducing the time it takes to prepare for annual performance evaluations for quarterly reports to the Board etc. can lead to successful adoption of what many staff view as "onerous" processes. Identify ways in which the design of future Sharepoint worksites can support/promote work behaviors that fulfill ongoing requirements for monitoring and evaluating progress toward achieving PAI's mission and goals . An analysis would likely include 1.) review of cyclical progress reporting needs including updates to staff colleagues Board of Directors donors annual performance reviews etc 2.) identification of current barriers to the conduct of routine tracking in day-to-day work processes and 3.) identification of incentives for staff to adopt tracking behaviors into their day-to-day work. The evaluation would also require 1.) familiarization with PAI's goals strategies activities and of the corresponding indicators PAI staff will be required to use in 2009 to track their progress and 2.) familiarization with the structure of team sites and basic project management features in SharePoint especially as it relates to supporting efficient capture and presentation of milestones in work-in-progress.

PAI Facebook Applications Intern

Intern: Ashwin Kailasam

Code: PAI-02

PAI would like to increase our presence on Facebook by creating a custom application that fans of our work could use to promote our cause with their friends. Ideas include creating a gifting or "poking" application that would allow users to give maternal health or family planning "supplies"to their friends creating an innovative application for donations to PAI and more. The application should be fun for our users but also linked to our mission of ensuring that everyone has the right to and access to reproductive health. The intern should bring a fresh perspective and new ideas to this project. S/he should be familiar with common Facebook applications and functionality. At the end of the week we'd like the intern to create a Facebook application with a user-friendly and compelling interface. PAI Project Contacts: Susan Anderson (IA) and Dilly Severin (Comm/Center)

Preservation of Information/Information Retention Policy Intern

Code: PAI-03

Goal: To create the foundation for a retention policy that will govern which content to include in a future archival knowledge base that ensures long-term preservation of PAI's intellectual capital including key historical content. the intern will work to develop a set of parameters to inform the development of an archival retention policy for internal and web-based content generated in support of our mission. As time allows use the parameters to begin drafting a retention policy and/or a strategy for methodical retention-value assessment of years worth of completed research advocacy and strategy work currently stored openly on a shared internal network.